[BUG] Sleeping Potion Troubleshooting

[Cordelia]

Before you use a sleeping potion:
Close your game completely. Then open it again.

Reminder:

• The inner circle of protectors prevents tree growth when the protectors are charged.
• Sleeping potions will not make existing trees larger, or cause partially chopped trees to regenerate
• Sleeping potions do not grow roots, only trees.
• The sleeping potion will not regrow rocks on your fair or the rocks in your mine
• Sleeping potions will not grow trees in every open space. Normally 75-90% of your squares will grow trees. If you're hoping the sleeping potion will grow trees in just a few small spaces you may be disappointed.

The problem is that the game sometimes "remembers" a square as being filled even though the object is no longer in that square; if the game things the square is full then it won't allow a tree to grow in it. It may remember trees you have chopped, buildings/games/decorations you have moved or stashed. The game also may "remember" your neighbours' trees/games/buildings/decorations blocking the same squares on your map after you have visited them.

This is resolved for most people however it is still a good idea to reload your game avoid the game remembering squares as being occupied after visiting your neighbours or moving objects in your game.

Close your game completely and reopen it:

• After visiting neighbours
• Periodically when redecorating
• BEFORE using a sleeping potion.

Sorry for any inconvenience this has caused. Fixing this is a top priority, and it will be resolved as quickly as possible.

Woody Shepard
Community Manager

Join Date
Sep 2009
Posts
77

Hey All,

We're well aware of this issue and we've been doing our best to track it down however it has remained exceptionally elusive. If anyone has any reliable way to reproduce this (ex: on a particular browser after doing a specific task), we would be very grateful to you, as would your fellow Fair-Goers. It's been reported a lot but we just haven't been able to fix it cuz we can't seem to find the problem.

Sorry for your inconvenience (those that have the malfunction)!

[becky morris]

have used the sleeping potion twice but got no trees, becky morris

[Bob Brinkman]

I used one potion and had two trees appear, leaving a great big empty space.

[Patty Stone]

Mine worked great! How do I get more?

[Sparky]

In the Shoppe, under Special for 5000 coins.

[Dani Arseneault]

I tried twice, neither time worked.

[yizzal]

used twice and no trees :-(

[Mistral]

I used mine and only one tree regrew. x.x

[Sandra Premovic]

I used one potion - no trees ((

[Norman Latendresse]

i used 3 sleeping potion and i got like 10 trees then i refreshed it then used 1 more and i got my trees

[kodi06]

Does using the sleeping potion also take away your money and levels? I had a friend at level 24 yesterday and was at around 4 today. I wouldn't want to have to earn all those levels again just to get some trees when you could just stow everything and let it happen naturally.

[Donna Hill]

I used it and got one tree that was 2 cuts!

[Friesian1]

I have tried the sleeping potion twice. First time it work just like it was supposed to. But just tried it again about 1 min ago and I got no new trees at all :0(

[Farfalle]

I used a sleeping potion yesterday and got nothing. Used one today and got the trees, however since it appears the rattlers aren't showing up, I'm waiting to chop until there are rattlers.

[Joyce de Ruiter]

I used sleeping potion twice ysterday and got no trees

[Pam Kahler]

Ive used the sleeping potion twice & only got 5 trees

[Muskfinch]

I just used one and didn't get any trees at all.

[Jubilee Israel Grace]

Yes, me as well, this happened a few hours ago. I used the sleeping potion, I left plenty of room for trees, and 8 came up..... Please help if you can. Thank you.

[amph2403]

i just used a sleeping potion and nothing happened i tried to refresh and still nothing

[Nilly]

I just used 4 sleeping potions and only the first one worked and it only gave me about 10 trees in total. I thought it might of been a fluke so i kept trying. But i did notice, even though it took my sleeping potions and the screen went black like it is meant to, i never received the pop up after using it to say i used it and to post on my wall.

[Hansuke]

its not working as it use to be.....please fix the bug

[Ole-Petter Tandberg]

used it twice; first I got 1 root, second time I used it,I got 1 lousy tree..

[David Humphrey]

My sleeping potion did not work today. They have worked in the past.

[Lyndie]

Mine didn't work Where are my trees?

[Smurtle]

I used it twice today with no result however upon reloading found that a few trees had grown (although that could have coincided with reset). Used it later tonight and no problems at all.